This research addressed leader effectiveness within a multicultural workforce. Six leadership skills emerged from interviews and a survey. Results informed a new leadership development program.
This research was conducted to address leadership concerns regarding managers’ effectiveness in leading a multicultural workforce. Essential leadership skills for frontline managers were explored via pilot study interviews and a follow-on survey. Six leadership skills were identified and prioritized that are currently informing the company’s new leadership development program initiative.
Author: Janelle Ward
Cite as: Ward, J. (2019). Essential skills for leadership development in a multicultural organization, Muma Business Review 3(1). 27-28. https://doi.org/10.28945/4387