Essential Skills for Leadership Development in a Multicultural Organization

This research addressed leader effectiveness within a multicultural workforce. Six leadership skills emerged from interviews and a survey. Results informed a new leadership development program.

This research was conducted to address leadership concerns regarding managers’ effectiveness in leading a multicultural workforce. Essential leadership skills for frontline managers were explored via pilot study interviews and a follow-on survey. Six leadership skills were identified and prioritized that are currently informing the company’s new leadership development program initiative.

Author: Janelle Ward


Cite as: Ward, J. (2019). Essential skills for leadership development in a multicultural organization, Muma Business Review 3(1). 27-28.

Leave a Reply

Your email address will not be published. Required fields are marked *