Organizations can improve the retention of knowledge workers by identifying them, segmenting them, and strategically deploying suitable performance appraisal systems. Using competent raters can improve positive reaction to appraisal outcomes and potentially mitigate intention to quit.
Organizations can improve their complaint process and reduce retaliatory behavior by promoting a culture of collective identity and justice, implementing structures that maintain and restore justice, and through training to reinforce cultural values.
Funds spent in workforce development should result in employment opportunities for incumbent workers. This study researched effective training programs for employment in four of the most relevant industries in the northeastern United States.
A professional organization can increase their paying membership by providing items and activities of value to their members. The items and activities most desired from professional organizations include knowledge sharing, opportunities for collaboration, expanding professional networks, and the availability of collaboration spaces.