Category «Management»

Which Cultural Factors Reduce Retaliatory Behavior within Organizations?

Organizations can improve their complaint process and reduce retaliatory behavior by promoting a culture of collective identity and justice, implementing structures that maintain and restore justice, and through training to reinforce cultural values.

Retaining Military Veterans in the Civilian Workforce

Organizations are incurring significant economic losses due to the high rate of U.S. military veteran attrition during periods of post-service transition. The study explores the factors affecting veteran churn and makes recommendations for employers that may reduce this turnover.

How can Complex Organizations Engage in a Successful Restructuring while Simultaneously Improving the Delivery of Products and Capabilities?

A complex organization can impact a restructure by focusing on the processes and people behind it. Clear communication, an ambidextrous leadership style, training, and job resources can all contribute to maintaining employee engagement and the success of the restructuring initiative.

The Value of a Consortium to an ERP Implementation

Enterprise resource planning (ERP) systems are critical to college operations, but can be challenging for colleges to implement. Consortia present a unique solution to address gaps in their expertise and the skills needed to achieve a successful ERP.

What is the Impact of Case Management on Medical Cost Reduction in Healthcare Insurance Companies?

Healthcare companies are forced to reduce medical costs to remain viable. This research study explores the relationship between case management and medical costs and identifies recommendations for managers to improve this process.